Customer Advisor with Korean

Join the Premium Customer Support Team for Scandinavia’s Leading Airline – SAS!

Are you fluent in Korean and looking for a stable job with international flair? Want to work in a supportive, multicultural team and gain real career growth? This is your boarding call!

Customer Advisor with Korean
Miejsce pracy: Warszawa
Job description:
  • Be the first point of contact for premium customers needing help with travel – via phone or chat.
  • Guide them through booking flights, using online services, choosing payment methods, or enjoying loyalty perks.
  • Step in and solve problems when travel plans go off track – your support will truly make a difference.
  • Use whichever channel works best – phone or chat – to resolve issues quickly and efficiently.
  • Leave a lasting impression by being the friendly, helpful person they remember.
Requirements:
  • Fluent Korean (C1)
  • very good English (B2)
  • A positive attitude and a calm, patient approach – even on busy days.
  • Great listening and communication skills – clear, confident, and helpful.
  • Ability to stay organized and manage multiple tasks with ease.
We offer:
  • After 6–9 months of onboarding in the office, enjoy a hybrid work model (50% from home – yes, your couch counts!).
  • A chance to work with SAS – one of the most respected 5-star Nordic airlines.
  • Relocation package
  • A strong benefits package: private medical care (LuxMed)
  • life insurance
  • access to MyBenefit cafeteria system.
  • Referral bonuses – get rewarded for bringing your friends on board!
  • Full training provided – no need to be an airline expert from day one.
  • Opportunities for fast career growth in a dynamic, international environment.
  • Daily collaboration with colleagues from around the world – broadens your cultural perspective.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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