Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?
For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!
Travel Advisor with Japanese
Warszawa, Aleja Solidarności 171
Your responsibilities:
- Be the 1st point of contact for premium travel inquiries of customers.
- Advise partners on flights, products, online services, payment methods, membership programs etc.
- Help in purchasing airline tickets and handling different payment methods.
- Support customers with travel difficulties.
- Assist passengers via calls /chat.
- Foster enduring relationships with customers for building trust.
Our requirements:
- Fluent in written and spoken Japanese (C1 level) and English (B2 level).
- Naturally helpful and collaborative spirit.
- Enthusiastic, patient, and open-minded.
- Active listener and able to communicate clearly and with ease.
- Sharp eye for accuracy and precision.
- Highly organized.
- Available to work from our office in Warsaw.
- Available to work Mon - Fri: 2am - 8am (CET)
What we offer:
- Work for the largest, well-known Nordic 5-star airline - SAS.
- Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
- Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
- Embrace an international and diverse work environment that broadens your horizons.
- Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
- Work in a modern office located in the heart of Warsaw.
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